Amazing. okay.Definitely exceeded expectations.We happen to have lost the remote, and I wasn’t going to try to see if I could get a replacement somehow, but I did end up in communication with the seller, and I was really not wanting to have to deal with the hassle. Needless to say, I’m very glad I did. It was SO simple! it wasn’t time consuming, no communication issues at all whatsoever. Resolution was attained. Oh and I will even mention that, initially, it became apparent to me that there was a time difference, as I would receive correspondence, regarding the conversation during this remote inquiry, overnight, to which I’d see, and respond the following morning. & check this out.About half way through the conversation, keeping in mind all I’ve mentioned about this chat so far, the correspondence time for me to have received a reply, was shortening. Thus, at three, quarters, of the conversation, the replies I received, had already begun gradually nearing my responses. By the end of the conversation, seller was now returning my messages in the mornings. As to be able have continued dialog through a single day, opposed to the one message per day from either one of us, due to the large gap in time difference.I hope I was able to portray my experience with clarity, because I was very impressed, I appreciated it very much, and I felt appreciated as well.OH . Last thing,I never thought the use of a dildo pleasant, as I have massive buttcheeks lol.The whole suction things never ever did me any favors, nor did they ever truly work with me.The suction cup on this is also, very impressive. Different experience , Completely!Very reliable.It was my pleasure, to do business with this seller.thank you Queena